In your role, you likely interact with SmartApps’ partners frequently. How do you typically support partners with their questions and challenges related to the apps?
– We take a closer look at the issue that has arisen and investigate the reasons behind. Sometimes, there are underlying system adjustments that are causing it to not work as desired, while other times it’s just a simple setup that was missing. It’s during these types of investigations that ideas emerge on how we could potentially do things differently, take a shortcut, or explore something else exciting!
When it comes to turning user feedback and ideas into reality, can you share an example of a feature or improvement that was born from user feedback and successfully implemented?
– A good example of this is the wishes to work with collective invoices for multiple contracts in Parrot. This has been released for some time now, and it’s very useful and likable.
Are there any upcoming developments or plans for SmartApps that you’re particularly excited about and would like to share?
– There are very exciting developments happening in Eagle right now, and I can give you a sneak peek that soon you’ll be able to schedule reports from your Function Setup. So, you won’t even need to press a button to get your reports; you can schedule them to arrive when you want!
